Automatic translation
Every piece of feedback and every comment is translated into 5 languages in the background. Users write in their language, your team reads in its own. The original is one click away.
Free · Designed in Switzerland
Listen to your users, in every language they speak.
HeardLane gathers your users' ideas, bugs and suggestions, translates them automatically and uses AI to tell you what really matters. No subscription, no credit card.
Free · Password-free sign-in · Data in Europe
Made in Switzerland
100% European Proud SaaS
The deciding factor
AI that works for your team, not the other way round
Powered by EURIA, Infomaniak's sovereign AI, with open-source models running in Switzerland.
AI summary
One click gives you what is hot on a service: rising topics, trends and concrete suggestions, backed by the numbers.
AI top 10
The 10 most-voted open requests, each summarised with the main arguments from its comments. Perfect to prepare your roadmap.
The ranking always comes from real votes: the AI summarises, it does not decide for you.
Features
Everything you need to close the feedback loop
Public boards per service
One page per product where users suggest, vote and comment. Search, filters and statuses visible to everyone.
Votes and prioritisation
Votes on feedback and comments: real priorities rise to the top on their own.
Team inbox
Statuses, official replies, filters and bulk actions to handle dozens of items in a few clicks.
Merge and move
Group duplicates and add up their votes, move feedback to the right service.
Activity page
New feedback, comments and votes for the period and services you choose.
Organisations and roles
Owners, administrators and members, email invitations and configurable feedback types.
Password-free sign-in
Magic link by email or sign in with your Infomaniak account.
Nothing gets lost
Deletions are soft: your administrators keep the record, with its votes and comments.
5 languages, everywhere
Interface in French, German, Italian, English and Spanish, on desktop and mobile, in light or dark mode.
Sovereignty
Sovereign by design
Your customers' feedback is strategic data. It stays in Europe, under Swiss law.
Made in Switzerland
100% European Proud SaaS
Hosted in Switzerland
Application and data hosted in Switzerland, governed by the Swiss Data Protection Act (FADP) and GDPR-compatible.
European, sovereign AI
Translations and analyses run on Infomaniak's EURIA: open-source models in Swiss data centres, with no US tech giant in the loop.
Out of reach of the CLOUD Act
No provider subject to the US CLOUD Act: your customer feedback never leaves the European ecosystem.
Your data is not a product
No ads, no reselling, and your content is not used to train AI models.
Pricing
Free. Really.
Every feature, AI included, with no subscription, no trial limit and no credit card.
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1
Create your account
A magic link by email or your Infomaniak account: no password to remember.
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2
Request your organisation
Tell us about your company; our team approves the request and sets up your space.
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3
Share your public board
Send the link to your users and let the AI help you sort.
Ready to listen to your users?
Join HeardLane for free and turn their feedback into decisions.
Get started for free
Made in Switzerland
100% European Proud SaaS